Use the form below to register a return, repair or warranty case. Include the relevant order and product details, and describe the issue as clearly as possible. Our support team will review your request and contact you with the next steps.

Before Submitting a Request

This form is intended only for customers who purchased directly from Captech, F9 Distribution Oy or BAB Distribution, or for customers who need spare parts such as adapters, batteries, TrackPoint caps, screws, etc.

If your UpcycleIT unit was purchased from another distributor or from a reseller, please contact the company you purchased it from directly for warranty support.